Who we are

mobileLIVE is one of the fastest-growing IT Services and Consulting companies in Canada and serves some of the most iconic brands, including Google,  Loblaws, Staples, Telus, Bell, Rogers, CIBC, BMO, CMLS, Fossil, Fitbit and more.

Over the last decade, we have achieved 100% client retention and earned more than 20 notable industry recognition. This reflects our reliability in delivering what we promise and the quality we bring to every engagement.

Join our growth-driven culture and help us lead, innovate, and simplify. We are looking for a team members who embody our values:

• Empathetic - we listen, we understand, and are considerate of everyone
• Persevering - we don't give up on challenges or people and go all the way
• Inclusive - we value everyone and their perspectives
• Reliable - we deliver what we promise, and more
• Innovative - we make things better than they were yesterday

The role

The Product Manager - Consulting Offerings manages the lifecycle of consulting offerings and the portfolio of reusable intellectual property within the practice. The role cross-functional as it sits at the intersection of practice capability, delivery, and commercialization and works closely with:

• Practice Leadership for capability direction and approval of technical scope and capability alignment
• Solution Architects for technical design and architecture alignment
• Delivery Leadership for validation of delivery feasibility, pricing models, and margin guardrails
• Marketing and CVJ (Customer Value Journey) POD for commercialization assets and go to market positioning
• Strategic Account Teams and Commercial Teams for pipeline generation, account pull, and sales execution to ensure offerings remain market relevant, technically robust, and economically viable.

The role aligns these contributions so that consulting capabilities are translated into structured offerings that can be consistently packaged, sold, and delivered across accounts. The role focuses on offering lifecycle management and service productization. Responsibilities include:

• Maintaining the offering catalogue
• Maintaining the offering roadmap and backlog
• Proposing new offerings based on market demand and research
• Recommending retirement of outdated offerings
• Maintaining standardized offering documentation and packaging

The role combines two operating dimensions. Innovation responsibilities include:

• Identifying new offerings based on market demand and research
• Working with practice leads to define offerings in detail

Governance responsibilities include:

• Ensuring reuse of intellectual property
• Maintaining documentation and delivery playbooks

The Product Manager owns the offering lifecycle management process and provides portfolio ownership and lifecycle stewardship for the consulting offerings. Organizational decision boundaries include:

• Practice Leads approve technical scope and capability alignment
• Delivery leadership validates pricing models and margin guardrails
• Commercial teams drive pipeline generation and sales execution

You will

Offering Portfolio Ownership

• Own and manage the practice’s Productized Offering Catalogue
• Maintain the offering roadmap and backlog
• Prioritize offerings based on market demand and account pull
• Define scope, deliverables, and engagement models
• Ensure offerings follow the Assessment to MVP to Scale pathway
• Maintain offering lifecycle including launch, evolution, and retirement

Intellectual Property Development

Drive and coordinate creation and reuse of practice intellectual property.

• Reference architectures
• Frameworks and accelerators
• Templates and delivery playbooks
• Migration patterns
• Automation scripts
• AI driven tooling

Responsibilities include:

• Ensure intellectual property is documented and accessible
• Encourage reuse of intellectual property across accounts
• Capture learnings from delivery engagements and convert them into reusable assets

Commercialization and Sales Enablement

Work with the CVJ POD and marketing teams to ensure offerings are commercially ready. Responsibilities include:

• Define value propositions and differentiation
• Contribute to sales decks and offering documentation
• Support creation of case studies and positioning
• Enable internal sales teams with offering knowledge
• Participate in internal training and microlearning initiatives

Delivery Alignment and Economic Viability

Collaborate with delivery leadership to ensure offerings are:

• Technically feasible
• Economically viable
• Scalable across engagements

Responsibilities include:

• Define pricing bands and effort models
• Ensure margin guardrails are maintained
• Align delivery playbooks and estimation models
• Capture feedback from delivery teams

Market and Customer Feedback Integration

Continuously improve offerings based on:

• Customer feedback
• Win loss analysis
• Partner insights
• Competitive landscape

Responsibilities include:

• Maintain offering backlog
• Identify enhancements or new offerings
• Adjust positioning based on market signals

Who you are

• 8 to 12 or more years in technology consulting, product management, or solution architecture
• Experience working with enterprise technology transformation programs
• Experience packaging consulting services into structured offerings
• Familiarity with Data and AI, Cloud, or Application modernization
• Exposure to North American enterprise markets preferred

Technical and Commercial Skills

• Strong understanding of technology consulting delivery models
• Ability to translate technical capability into market ready offerings
• Familiarity with modern architectures including cloud native and AI enabled systems
• Strong commercial awareness of pricing, margins, and delivery economics
• Ability to work with both technical and commercial stakeholders

Core Attributes

• Structured thinker with strong organizational skills
• Commercially aware and outcome oriented
• Comfortable working across technical and business teams
• Curious and forward looking about emerging technology trends
• Strong communicator and collaborator

KPIs for the Role

Offering Portfolio Performance

• Number of active productized offerings
• Time to market for new offerings
• Offering adoption across accounts

Intellectual Property Reuse

• Percentage of projects leveraging reusable intellectual property
• Number of accelerators or frameworks created
• Reuse rate across engagements

Commercial Impact

• Percentage of revenue from structured offerings
• Contribution of offerings to pipeline generation
• Win rate for offering led opportunities

Delivery Efficiency

• Margin adherence for offering based engagements
• Reduction in estimation variance
• Reduction in delivery cycle time through accelerators

 

Individual KPIs

Personal KPIs tied to activities controlled by the role include:

• Number of offerings defined and launched
• Adoption of offering playbooks by sales teams
• Completeness and usability of the IP catalogue
• Time to launch new offerings
• Internal enablement sessions delivered
• Offering documentation and architecture maturity
• Practice level metrics such as revenue from offerings remain shared accountability across leadership.

 

What Success Looks Like

Within 6 to 12 months:

• The practice operates with a clear offering portfolio
• Sales teams lead with structured offerings rather than custom proposals
• Delivery teams reuse accelerators and frameworks
• Margin predictability improves
• The firm becomes recognized for repeatable modernization capabilities

What to expect
 
Besides Competitive Salary and working for one of Canadas Best Managed and Top 50 Technology Companies, you should expect: 

• Purposeful Work: autonomy, resources, and time you need to do what matters for our clients and most importantly - you
• Positive Environment: recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their best
• Growth & Development: opportunities to grow professionally and personally through mentorship, training, and development programs
• Transparency & Trust: direction, purpose, mission, and expectations are never a secret; you will always know where you stand as well as where you are going
• Exclusive Perks: discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrate
• Meaningful Benefits: life happens. You will get health, dental, vision, disability, travel insurance, and much more all covered by us
• Unforgettable Events: team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have fun

Inclusion and equal opportunity employment 

mobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors. Disability-related accommodation during the application process is available upon request.

Are you ready to join the award-winning team and help us accelerate digital transformation?